Privacy & Cookies Policy

How does The Office Elf collect information?

 

When you visit our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

Why does The Office Elf collect such personal information?

 

The Office Elf collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How does The Office Elf store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

How does The Office Elf communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How does The Office Elf use cookies and other tracking tools?

 

What are Cookies? 

As is common practice with almost all modern websites this site uses cookies, which are tiny files that are downloaded to your computer to improve your experience. This part of the Privacy & Cookies policy describes what information they gather, how we use that information and why we sometimes need to store these cookies.

The different type of cookies:​

  • Strictly necessary cookies — These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.

  • Preferences cookies — Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in.

  • Statistics cookies — Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.

  • Marketing cookies — These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.

The following cookies are used on The Office Elf Website:

 

Cookie Name: XSRF-Token

Purpose: Used for security reasons

Duration: Session

Cookie Type: Essential

Cookie Name: bSession

Purpose: Used for system effectiveness measurement

Duration: 30 minutes

Cookie Type: Essential

Cookie Name: hs

Purpose: Used for security reasons

Duration: Session

Cookie Type: Essential

Cookie Name: SSR-catching

Purpose: Used to indicate the system from which the site was rendered

Duration: 1 minute

Cookie Type: Essential

 

Cookie Name: svSession

Purpose: Used in connection with user login

Duration: 2 years

Cookie Type: Essential

Cookie Name: TS#

Purpose: Used for security and anti-fraud reasons

Duration: Session

Cookie Type: Essential

Cookie Name: fedops.logger.sessionId

Purpose: Used for stability/effectiveness measurement. Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator. 

Duration: 12 months

Cookie Type: Essential

The following links explain how to access cookie settings in various browsers:

 

How can you access your information or withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@theoffice-elf.com

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Any question?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@theoffice-elf.com. You can also contact the ICO - Information Commissioner's Office.

 

Last update: 12th September 2021