The Office Elf
Emails management tips
Dedicate time to process your emails. It’s easy to get carried away as emails keep coming in into your inbox, but try to work within a set timeframe to avoid losing your day in your inbox
File or action! When you are processing your emails, the first question to ask is: is there any action for me? If yes, is it going to take me less than 2 minutes? Yes, then do it here and then. If not, file the email. I really like the following system, create 3 folders at the top of your inbox:
@action > the action is for you but you need more than 2 minutes for it
@waiting > you’re not the only one involved and you’re waiting on a third party to action it
@read > interesting content but nothing urgent in here
Review your inbox at the end of the day. Move any emails than no longer requires your attention in dedicated folders. I like to have this sort of structure, as I’ve found that this will work for most businesses.:
- Admin (where I put anything related to administrative tasks, accounts, insurance etc)
- Customers (you can separate your current customers and your leads) or projects
- Marketing (newsletter, events etc)
That way you should end your day with a clear inbox, ready for a fresh start and a new day!
And, if email management is not your forte or you're running out of time to deal with your inbox, well, you can always get a VA to take that off your to-do list!